The Basics of One2One Sessions
One2One Sessions is one of GoMentor's two core products. Basically it's a coaching session between you and your coach or a therapy session between you and your therapist.
If you have selected to conduct the session via GoMentor Video, Skype or Phone the sessions are exactly like normal Face to Face session, except for the fact that it's done via the internet from a computer or via phone. If you have booked a Face to Face session you will meet the coach/therapist at the address mentioned during the booking process and in the mails you have received from GoMentor.
On GoMentor.com it's possible to arrange for sessions to be conducted in the following ways:
- Via GoMentor Video
- Via Skype
- Via Phone
- Via Face to Face
Every method has it's benefits so feel free to chose teh one suiting you best.
Naturally, all One2One sessions are kept completely confidential between you and your counsellor.
How-to Conduct One2One Sessions
One2One Sessions are extremely easy to conduct, whether it's online Skype or over the phone. However; we've made a small guide on how to conduct One2One Sessions in the various ways it's possible.
Session via GoMentor Video:
When you have a session via GoMentor Video everything will be running at GoMentor.com. All you need to do is log on to your profile at GoMentor and when the session is ready to coming up you will be re-directed to at page where the session will be running. Beforehand, it's important that you make sure to be at a computer with a fast internet connection, a headset, a webcam and Adobe Flash installed. Click here to make sure you have Adobe Flash installed.
Important Tips:
- Test your webcam and turn it on to make sure it's working
- Plug in your headset and test that it's working
- Shut down all other applications that use the internet
- Sit in a room where you can be alone without too much noise
- Make sure to sit in a lit room so the webcam works well
Session via Skype:
When your session is coming up, please turn on Skype and login to your account at least 5 minutes before the scheduled session. Beforehand, it's important that you make sure to be at a computer with a fast internet connection, a headset and possibly a webcam.
Shortly before the session starts, you will be contacted by the professional on Skype in order to begin the call.
Important Tips:
- Test your webcam and turn it on to make sure it's working
- Plug in your headset and test that it's working
- Shut down all other applications that use the internet
- Sit in a room where you can be alone without too much noise
- Make sure to sit in a lit room so the webcam works well
Phone Sessions:
When your session is coming up, please make sure that you stay close to your phone and that you do not block the phone line by making other calls. The professional will call you at the scheduled time of the session.
If you are planning to use a cell phone or any other battery powered phone, please make sure to recharge the phone before your session.
Booking a One2One Session
It's very easy to book One2One Sessions on GoMentor.com, but in case you're a new user and you have a hard time finding your way around - we've compiled a small guide on how to book One2One Sessions.
1. Search Therapists, Psychologists and Coaches
Use our simple search or our advanced search to find a list of all professionals that specialize in the specified specialty.
2. Choose a professional
Choose a coach, therapist or psychologists that seems like someone you'd be comfortable with while still having the necessary qualifications.
If you aren't sure whether the professional you've found is right for you, feel free to arrange a free pre-session to find out.
3. Choose a service
Browse through the different services offered by the professional and choose whatever service fits your needs.
If you're sure you've found the right professional, but don't know which service is right for you please feel free to arrange a free pre-session to talk to the professional about this.
4. Book a time
After selecting a product you need to take a look in the professional's calendar and choose a date and time that suits you.
5. Enter Information
If you don't have an account with GoMentor yet, you'll need to fill out some details that are necessary for us to conduct the sessions correctly and send you booking confirmation. However, if you do have an account - all you need to do is to log in.
6. Pay Online
The last step in booking a One2One Session is to complete the online payment by credit or debit card. We accept VISA, Mastercard, Maestro, Switch and VISA Electron.
