My mum has suffered with depression and anxiety for many years and has been dealt with via numerous avenues within 'the system' which I feel have failed her in recent years. The added factor is that I am based in Spain and the easiest thing for me was to speak directly to a UK professional by the most flexible method that worked for me whilst I am living and working in Spain. Also, I felt I needed to speak to someone based within the locality of my parents (as all of my family are affected by this) in the hope that Joanna may well in the near future, be able to see my mum face to face in her home. Joanna was excellent, she reassured me in my own feelings of guilt of being in Spain and the distance of where I am to my mum and I also felt that in speaking to Joanna via the phone that she was key in pinpointing certain areas to how my mums life now is, she was very accurate for me to realise how things are happening. The session was very reassuring to me and certainly rewarding. I would recommend Joanna and in fact hope to speak to her again following this trust that I have built with her so far.
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